When you place an order or contact us, we may collect your name, email address, phone number, delivery address, and payment details (processed securely by our payment provider — we do not store your full card details).

• To process and deliver your order
• To respond to customer service enquiries
• To send order and shipping updates
• To improve our products and website, with your consent where required

We share data only with service providers who help us run our business — such as payment processors and delivery couriers — and only to the extent needed to fulfil your order. We do not sell your personal data.

Under the PDPA, you may request access to, or correction of, the personal data we hold about you, or withdraw consent for marketing communications at any time. To make a request, email us.

We retain personal data only as long as necessary for the purposes above and take reasonable technical and organisational measures to protect it.

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